Shipping policy
Shipping Policy for SnarkySparrow
Effective Date: 11/1/2024
At SnarkySparrow, we strive to provide our customers with clear and concise shipping information. Below are the details regarding our shipping practices, costs, and delivery times.
1. Order Processing Time
- Processing Time: Orders are typically processed within 3-5 business days.
- Orders placed after 5 PM Central will be processed on the next business day.
2. Shipping Methods and Costs
We offer several shipping options to accommodate your needs:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $5.95+ |
| Free Shipping* | 5-7 business days | Free on orders over $75* |
*May not be combined with other discounts
3. International Shipping
- Availability: We currently offer international shipping to select countries.
- Delivery Times: International orders typically arrive within 10-14 business days but may take longer due to customs processing.
- Customs Fees: Customers are responsible for any customs duties or fees incurred on international orders.
4. Shipping Restrictions
- Certain items may have restrictions based on local regulations; please check product descriptions for more information.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at info@snarkysparrow.com within 7 days of the expected delivery date. We will work with you and the carrier to resolve the issue.
7. Customer Support
If you have any questions or concerns regarding our shipping policy or your order, please reach out to our customer support team:
- Email: info@snarkysparrow.com
- Phone: 4027510765
- Address: 118 W 3rd St. Grand Island, NE 68801
We appreciate your business and are here to help ensure you have a great shopping experience with SnarkySparrow!